At Back in time collectibles, we put our customers first. We want to make sure you have the most enjoyable shopping experience possible. That’s why we believe the way we operate should be fair, clear and transparent. If you have any questions, please don't hesitate to ask and please remember that all sales are final. Due to the collectible nature of the items purchased we do not offer refunds. Should there be an issue, an exchange is possible at the owners discretion.